Open to opportunities

Anish Singh

@anishsingh

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Operations & Business Analyst driving process improvements and cost efficiencies.

India

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What I'm looking for

I seek roles where I can optimize operations, improve processes, and drive cost savings through cross-functional collaboration and data-driven reporting.

I am a results-driven Operations & Business Analyst with over 10 years of experience optimizing workflows, automating reporting, and enhancing CRM and procurement processes to deliver measurable business impact.

At Tata Consultancy Services, I optimized CRM and marketing automation workflows, managed vendor provisioning and invoicing with 100% accuracy, and prepared MIS dashboards and KPI insights that improved leadership decision-making.

I have led daily operations across logistics, procurement, travel, and administration, negotiated vendor contracts to reduce recurring expenses, and drove cost savings of ₹15 Lakhs through vendor optimization and cost control.

I bring strong skills in Excel, ERP/ARIBA, CRM systems, reporting and analytics, workforce planning, and stakeholder collaboration, and I pursue continual process reliability and operational excellence.

Experience

Work history, roles, and key accomplishments

Marketing Operations Analyst

Tata Consultancy Services

Nov 2020 - Oct 2024 (3 years 11 months)

Optimized CRM and marketing automation workflows, improving data accuracy and lead segmentation while delivering MIS dashboards that improved leadership visibility and decision-making.

Marketing Automation Excel Pivot Tables Vendor Management Budgeting Procurement

Business Operations Specialist

Tata Consultancy Services

Mar 2012 - Jul 2018 (6 years 4 months)

Managed daily operations across logistics, procurement and travel, negotiated vendor contracts to reduce recurring expenses and developed MIS dashboards that improved operational insights.

Operations Management Procurement Forecasting Excel