Anisa Humza
@anisahumza
Proactive telesales and customer-service professional focused on results.
What I'm looking for
I am a proactive and adaptable professional with hands-on experience in telesales, customer service, and administrative support, consistently exceeding sales targets and achieving high customer satisfaction ratings.
At Onelogix I completed a time-sensitive HR filing project for subsidiary companies by identifying missing documentation and creating detailed tracking spreadsheets, ensuring accuracy and efficiency. In telesales roles I achieved 120% of sales targets and maintained strong client relationships through tailored pitches and consistent follow-up.
I bring strong multitasking, problem-solving, and communication skills, am comfortable training new staff, and am eager to expand my skill set in administrative and customer-facing roles while driving operational efficiency.
Experience
Work history, roles, and key accomplishments
HR Filing Clerk
Onelogix
Oct 2024 - Mar 2025 (5 months)
Identified missing documentation across employee files for subsidiaries employing over 3,000 staff and created tracking spreadsheets, completing the audit within a tight timeframe and improving record accuracy.
Customer Service Representative
Bada Design
Jan 2023 - Dec 2023 (11 months)
Provided phone, email, and chat support, achieved a 95% customer satisfaction rating, and assisted in training new staff to improve service protocols and delivery.
Telesales Representative
Islamic SMS
Jan 2022 - Jun 2022 (5 months)
Managed outbound calls to generate leads and sell products, consistently achieving 120% of sales targets and maintaining client relationships to drive repeat business.
Education
Degrees, certifications, and relevant coursework
TAAL N NET HIGH SCHOOL
High School Diploma, General Secondary Education
Completed high school diploma, providing foundational education supporting administrative and customer service roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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