AAAnirudha Das Adhikary
@anirudhadasadhikary
Experienced Customer Service Representative focused on client satisfaction.
IndiaWhat I'm looking for
I am a dedicated Customer Service Representative with over 6 years of experience in managing multi-national clients. My professional journey has been defined by my commitment to understanding customer needs and delivering exceptional support. I excel in identifying issues and providing effective solutions that foster customer loyalty and satisfaction.
Throughout my career, I have successfully motivated and improved the customer service department, leading a team of 15 staff members towards achieving set goals. My experience includes developing and organizing key performance metrics to enhance corporate productivity. I am passionate about maintaining high-quality service standards that ensure a positive experience for all clients.
Experience
Work history, roles, and key accomplishments
Customer Service Manager
Medicine Corner
Jan 2025 - Present (6 months)
Motivated and improved the customer service department and its 15 staff members to propel them towards set goals. I am committed to high-quality service that ensures a positive experience.
Software Specialist
Marg Software
Jan 2025 - Present (6 months)
Developed, organised and tracked key performance metrics and company profiles for all employees for better corporate productivity and monitoring. My unique professional experience stems from years of effective solutions, creative problem solving and building customer loyalty.
Education
Degrees, certifications, and relevant coursework
Blossom Group of Institutions
Diploma in Nursing, Nursing
Currently pursuing a Diploma in Nursing at Blossom Group of Institutions. Developing essential skills in patient care, medical procedures, and healthcare management.
Contai High School
Secondary, General Studies
Completed secondary education at Contai High School. Focused on foundational subjects to prepare for higher studies.
Contai Kshetramohan Bidyabhaban
Higher Secondary, General Studies
Completed higher secondary education at Contai Kshetramohan Bidyabhaban. Gained advanced knowledge in various subjects, preparing for further academic pursuits.
Availability
Location
IndiaAuthorized to work in
Job categories
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