Open to opportunities

Rabiul Hossain

@rabiulhossain

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Bilingual customer support specialist delivering fast, accurate chat and virtual assistant services.

Bangladesh

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What I'm looking for

I seek remote chat or virtual assistant roles where I can use my bilingual skills, platform expertise, and multitasking ability to deliver fast, accurate customer support in flexible shifts.

I am a dedicated bilingual customer support specialist with experience managing real-time inquiries via live chat and social media messaging. I provide clear, professional assistance in Bengali, Hindi and English, and regularly translate queries to ensure smooth communication.

I am proficient with Facebook Business Suite, WhatsApp Business, Instagram, Zendesk, Google Workspace and Microsoft Office, and I type 40+ WPM with high accuracy. I excel at multitasking across multiple chat windows while resolving customer complaints calmly and efficiently.

As a reliable remote worker, I am comfortable with flexible day or night shifts and focused on delivering exceptional service that supports sales and customer retention.

Experience

Work history, roles, and key accomplishments

Customer Support Specialist

Freelance

Managed real-time customer inquiries via live chat and social messaging, provided product information, and translated queries between English and Bengali to improve communication and resolution speed.

Live Chat Support Messaging Zendesk Google Workspace Multitasking