Aniket Gupta

I am Aniket Babu Gupta, a dedicated customer service associate with experience in international backend email support and customer query resolution. My journey began at Ocube Services, where I assist clients with company formation and ensure their business licenses are up-to-date. My role involves reviewing essential documents to facilitate smooth operations in the UAE market.

Prior to this, I worked at Cogent E Services, where I was responsible for addressing customer inquiries and managing complaints for Axis Bank. My commitment to customer satisfaction led to my promotion as a follow-up support agent, where I guided frontline agents and monitored team performance to meet key performance indicators. I pride myself on being a quick learner and a hardworking individual, always striving to enhance my skills and contribute positively to my team.