Munazah Shabir
@munazahshabir
Customer support professional with strong problem-solving abilities.
IndiaWhat I'm looking for
I am a dedicated customer support professional with a diploma in computers and a Bachelor's in Commerce. My experience at Adroit Synergies Pvt. Ltd has equipped me with essential skills in client handling, problem-solving, and effective communication. I thrive in challenging environments and am committed to helping companies advance efficiently.
With a strong focus on teamwork and adaptability, I excel in multi-tasking and managing time effectively. I believe in maintaining a positive attitude and demonstrating patience and empathy in all interactions. My goal is to leverage my skills in a full-time position that offers growth opportunities and benefits for my family.
Experience
Work history, roles, and key accomplishments
Customer Support
Adroit Synergies Pvt. Ltd
Oct 2024 - Apr 2025 (6 months)
Provided excellent customer support, resolving client issues efficiently and effectively. Collaborated with team members to improve service delivery and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Islamia College of Science and Commerce
Bachelor's In Commerce, Commerce
Grade: 7.5
Completed a Bachelor's degree in Commerce, focusing on core business principles and practices. Achieved a grade of 7.5 upon graduation.
Jammu and Kashmir Board Of School Education
12th Grade, General Studies
Grade: 83%
Completed 12th grade education under the Jammu and Kashmir Board Of School Education. Achieved a grade of 83%.
Jammu and Kashmir Board Of School Education
10th Grade, General Studies
Grade: 74.2%
Completed 10th grade education under the Jammu and Kashmir Board Of School Education. Achieved a grade of 74.2%.
Adroit Synergies Pvt. Ltd
Diploma, Computers
Completed a one-year Diploma Course in Computers, gaining foundational knowledge and practical skills in computer applications.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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