Angel Njoroge

Maintained office records and filing systems, entered data, and updated databases and administrative documentation. Prepared letters, documents and reports; managed emails and office communications; and scheduled meetings and appointments.

Guided retailers in using the Wasoko platform and addressed customer complaints. Assisted customers with order tracking and order confirmation and supported them in resolving platform-related questions and service issues.

Planned and delivered computer studies lessons in line with the school curriculum. Facilitated practical computer sessions to develop students' digital skills and collaborated with teaching staff to maintain student progress records.

Assisted with troubleshooting computer hardware, software and network issues. Supported the installation, configuration and updating of operating systems and applications, and performed routine system backups, antivirus scans and IT equipment maintenance.

Completed a short course in Solar Installation, covering solar PV systems, components, basic connections, and safe handling of solar equipment.

Pursued a Bachelor of Science in Computer Technology, gaining knowledge in computing and practical technology skills.