Angel Miguel Castillo Peralta

I am a bilingual customer service and data specialist with hands-on experience in remote e-commerce and data platform projects. I combine strong active listening with methodical data entry to resolve customer issues and maintain accurate records.

In recent projects I served as the primary point of contact for customer inquiries via email and chat, consistently achieving high satisfaction rates by efficiently resolving order, shipping, and product questions.

I performed web page quality analysis and data annotation work, applying complex guidelines to evaluate content relevance, user experience, and information accuracy while meeting strict quality standards.

I bring fast learning, high technical aptitude in Windows and Android environments, excellent typing speed (67 WPM), and fluency in Spanish (native) and English (C1) to roles that require empathy, attention to detail, and dependable remote execution.