I seek remote roles in data annotation, entry, or customer service where I can apply meticulous attention to detail, CRM and annotation tools, collaborate with teams, and grow into advanced data-engineering responsibilities.
lynn bb
@erick
Data entry and customer support specialist with strong attention to detail.
What I'm looking for
I am a data-focused administrative professional with years of customer service and data-entry experience, currently working as a Junior Data Engineer. I bring a practical mix of hands-on annotation work and customer-facing support.
My background includes 2D/3D image and video annotation, annotation quality assurance, scanning and uploading physical documents, organizing and categorizing electronic files, converting paper forms to digital formats, and preparing analysis and review reports. I routinely work with annotation tools, CRM systems, ticketing systems, and backup processes while communicating results to developers and team members.
I have strong communication, time-management, and teamwork skills and have been recognized for driving high customer retention as a sales and service representative. I seek roles where I can apply meticulous attention to detail, improve data workflows, and grow toward broader data-engineering responsibilities.
Experience
Work history, roles, and key accomplishments
-annotation of 2D/3D images and videos according to the provided tasks specification
-identification and labeling of objects and/or road elements
-annotation quality assurance
-working with annotation tools
-data analysis and review results reports
-effectively communicate with team members and developers
Customer Support Rep
DP360 CRM
Jan 2024 - Jun 2024 (5 months)
-gathering information from inbound calls
-trouble shoot issues and maintain product knowledge
-utilizing CRM systems to manage customer information
-tracking and updating ticket information
Customer Service/Dispatcher
ASAP call center
Jan 2023 - Dec 2023 (11 months)
-gathering information from inbound calls
-dispatching appropriate resources
-utilizing CRM systems to manage customer information
-tracking and updating ticket information
Customer Service/ Sales Rep
WEBFORCE
May 2022 - Jan 2023 (8 months)
-recognized as the highest % of return customers per representative on my team
-providing excellent customer service and support
-identifying and pursuing new sales opportunities
-collaborating with team members to achieve sales targets and goals
Data Entry Specialist
VERT ENVIRONMENTAL
Apr 2020 - Mar 2022 (1 year 11 months)
-scanning and uploading physical documents into electronic systems
-organizing and categorizing electronic files for easy retrieval
-converting paper-based forms into digital formats
-backing up digital data to prevent loss or corruption
-ensuring data accuracy and completeness during the transfer process
Data Entry Clerk
RH ROBERT HALF STAFFING
Feb 2018 - Apr 2020 (2 years 2 months)
-generating reports on client activity and trends
-converting paper-based forms into digital formats
-backing up digital data to prevent loss or corruption
-ensuring data accuracy and completeness during the transfer process
-handling client inquiries and complaints
-processing client orders and payments
-maintaining accurate records of client interactions
Education
Degrees, certifications, and relevant coursework
American InterContinental University Atlanta
Bachelor of Visual Communication, Visual Communication
2010 - 2013
Grade: 3.5
Activities and societies: football track
Completed a Bachelor of Visual Communication at American InterContinental University, attending the Atlanta campus in a hybrid format from 2010 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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