Angel Mathenjwa
@angelmathenjwa
I resolve customer and technical issues through clear communication, troubleshooting, and remote support.
South AfricaWhat I'm looking for
I've delivered 100+ online lessons at Podo Speaking Korea, adapting communication and support for students from diverse backgrounds.
I identify problems, simplify explanations, and adjust my approach so customers and learners can move forward confidently. My clear, patient support contributed to approximately 96% student satisfaction.
In administrative customer-facing work, I managed communication, documentation, scheduling, records, and data entry while maintaining accuracy and confidentiality. I also troubleshot basic computer and digital-system issues and learned new software quickly.
I'm building my IT support career with a Higher Certificate in Information Systems (Software Development), hands-on Linux and Windows knowledge, and a solution-oriented approach to remote technical support.
Experience
Work history, roles, and key accomplishments
Online English Conversation Instructor
Podo Speaking Korea
Jan 2025 - Jan 2026 (1 year)
Delivered 100+ online lessons to students from diverse backgrounds, adapting communication and support to individual needs. Achieved approximately 96% student satisfaction through clear, patient communication and problem-solving.
Administrative Support
Unknown
Jan 2023 - Jan 2024 (1 year)
Managed customer communication, documentation, records, scheduling, and information while maintaining accuracy and confidentiality. Provided clear, practical assistance and resolved basic computer and digital-system issues.
Education
Degrees, certifications, and relevant coursework
Eduvos
Higher Certificate, Information Systems
Higher Certificate in Information Systems with a focus on Software Development, completed in 2021.
Barberton Secondary School
High School Diploma, General Studies
High School Diploma completed in 2020.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Skills
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