Open to opportunities

Angel Kyla Mae Ojenal

@angelkylamaeojenal

Message

I am a tourism management graduate specializing in customer-focused travel and hospitality services.

Philippines

Message

What I'm looking for

I seek an entry-level role in travel, tourism, or hospitality to apply my tourism management training, GDS knowledge, and customer-service skills in a supportive team that fosters growth.

I am a tourism management graduate from Palawan State University–Coron Campus with practical resort OJT and travel agency immersion experience. I completed 250-hour OJT at Villa khadine Grand Vista Resort and a 250-hour airline and travel & tour agency immersion with JY Travel and Tours, and 350 hours OJT at Municipal Tourism Office, developing strong customer-service and operations skills.

I am proficient in Microsoft Office and have basic Adobe Photoshop knowledge, plus experience with video editing tools such as DaVinci Resolve, Canva, PicsArt, and Photopea; I also trained on Global Distribution Systems and service excellence. I am hardworking, a fast learner, and a choreographer who applies creativity and reliability to guest experiences.

Experience

Work history, roles, and key accomplishments

Coron Tourism Office

Municipal Tourism Office

Apr 2025 - Jun 2025 (2 months)

I was a despatcher, entertaining guest, solving their problem, answer their question, encode the important things. answer the phone for booking, walk in's book.

Tour Guide Tourism Management Travel And Tourism Industry Tourism Knowledge Eco Tourism

Travel & Tour Intern

JY Travel and Tours

Jul 2024 - Aug 2024 (1 month)

Completed a 250-hour airline and travel agency immersion at JY Travel and Tours, supporting reservations and customer service operations.

Reserving Ticketing Customer Service Microsoft Office Communication

On-the-Job Trainee

Villakhadine Grand Vista Resort

Nov 2019 - Jan 2020 (2 months)

Completed a 250-hour on-the-job training at Villakhadine Grand Vista Resort, gaining hands-on hospitality and guest service experience.

Hospitality Guest Service Housekeeping Customer Service Communication Teamwork

Education

Degrees, certifications, and relevant coursework

Palawan State University - Coron Campus

Bachelor of Science in Tourism Management, Tourism Management

2020 - 2025

Activities and societies: Completed 250-hour on-the-job training at Villakhadine Grand Vista Resort (Nov 2019–Jan 2020) and a 250-hour airline and travel & tour immersion at JY Travel and Tours (Jul–Aug 2024).

Bachelor of Science in Tourism Management at Palawan State University - Coron Campus, academic years 2020–2025.

Coron School of Fisheries

Senior High School Diploma (TVL), Home Economics (TVL - Cookery, Bread & Pastry, Food & Beverage Services)

2019 - 2020

Activities and societies: Choreographer / dance instruction.

Completed Senior High School (TVL - Home Economics) with specializations in cookery, bread and pastry production, and food and beverage services (2019–2020).