Open to opportunities

Lorna Novicio

@lornanovicio

Message

Hospitality student passionate about guest experiences and digital engagement.

Philippines

Message

What I'm looking for

I seek entry-level hospitality or tourism roles where I can support guest services, front-desk operations, and digital engagement while growing professionally.

I am a Bachelor of Science in International Tourism and Travel Management student with hands-on customer service and hospitality operations experience gained through internships.

I have supported front-desk operations, ticketing, visitor guidance, exhibit installation, and prepared itineraries and package details while contributing to social media content creation and scheduling.

I am organized, detail-oriented, adaptable, and committed to continuously learning and improving my skills to deliver exceptional guest experiences.

Experience

Work history, roles, and key accomplishments

Student Intern

Metropolitan Museum of Manila

Jan 2025 - Present (1 year)

Provided front desk ticketing and visitor guidance, conducted condition checks and object labeling for exhibits, and improved visitor engagement through guided assistance.

Ticketing Labeling Customer Service Communication

Student Intern

Ollopa Corporation

Jan 2023 - Present (3 years)

Created, edited, and scheduled social media content across Instagram, Facebook, and Twitter; assisted in preparing travel itineraries and package inclusions, improving content consistency and readiness for campaigns.

Social Media Management Content Creation Scheduling Trend Research Communication Attention To Detail

Education

Degrees, certifications, and relevant coursework

Centro Escolar University - Makati

Bachelor of Science, International Tourism and Travel Management

2021 -

Pursuing a Bachelor of Science in International Tourism and Travel Management with coursework and internships focused on hospitality operations and guest experience.