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Kristal Mae Maquidato

@kristalmaemaquidato

Customer support and travel assistance candidate with hospitality training at The Residences at The Westin Manila and tourism project experience.

Philippines

Message

What I'm looking for

I’m seeking an entry-level remote opportunity in customer support, online research, travel-related assistance, or content support.

At The Residences at The Westin Manila, I assisted with front-office and guest-service operations during my internship. I communicated with guests and hotel staff while supporting day-to-day service needs.

As Secretary of the UST Salinggawi Dance Troupe, I managed organizational documentation and communications, and coordinated information among members and officers.

I also served as the organization’s Auditor, supporting the maintenance of financial-related records and documentation.

My tourism projects included a planning and reservations team role with TAGUM5TRAVELS, creative team member at Sikhay Studios, and an undergraduate research project on the Peñafrancia Festival. I’m seeking an entry-level remote opportunity in customer support, online research, travel-related assistance, or content support.

Experience

Work history, roles, and key accomplishments

Front Office Intern

The Residences at The Westin Manila

Jan 2026 - Apr 2026 (3 months)

Assisted with front-office and guest-service operations in a professional hospitality environment. Communicated professionally with guests and hotel staff while supporting day-to-day service needs.

Customer Service Communication Skills Teamwork Hospitality

Secretary

UST Salinggawi Dance Troupe

Jan 2023 - Jan 2026 (3 years)

Managed organizational documentation and communications. Coordinated information and updates among members and officers.

Documentation Communication Skills Coordination Teamwork

Auditor

UST Salinggawi Dance Troupe

Jan 2022 - Jan 2023 (1 year)

Supported the organization and maintenance of financial-related records and documentation. Worked with fellow officers in carrying out organizational responsibilities.

Financial Records Documentation Teamwork

Education

Degrees, certifications, and relevant coursework

University of Santo Tomas

Bachelor of Science, Tourism Management

2022 -

Activities and societies: Dean's Lister A.Y. 2024-2025, 1st & 2nd Term

Pursuing a Bachelor of Science in Tourism Management with a major in Travel Operations and Service Management. Recognized as Dean's Lister for A.Y. 2024-2025, 1st and 2nd term.