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maryjoyce bodino

@maryjoycebodino

I am an ICT-trained customer service specialist with tourism and AI governance experience.

Philippines
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What I'm looking for

I seek a role combining training delivery, ICT support, and customer service in a collaborative organization that offers professional growth in AI and digital governance.

I am an ICT-trained professional with a BS in Tourism Management, graduating magna cum laude. I have hands-on experience in customer service, virtual assistance, and passenger services, and I consistently aim to enhance both personal and organizational outcomes.

At the Department of Information and Communications Technology, I planned, organized, and executed ICT capacity-building programs, coordinated logistics and reporting, and served as an HR focal for internal coordination and personnel matters. I have participated in digital leadership and AI governance programs and completed technical trainings in Linux administration, cybersecurity awareness, and Canva AI.

I bring strong administrative, communication, and training-design skills along with practical experience in web basics, calendar and email management, and events support. I seek roles where I can apply training delivery, ICT support, and customer-focused service while continuing to grow professionally in AI and digital governance.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines logoPP

Polytechnic University of the Philippines

Bachelor of Science, Tourism Management

Grade: Magna Cum Laude

Activities and societies: PUP President's Lister (3 consecutive years); Silver Academic Excellence Award; Top 3 in Section (2023)

Graduated magna cum laude with a Bachelor of Science in Tourism Management from the Polytechnic University of the Philippines in 2024.

PS

Paco Catholic School

High School Diploma, Secondary Education

2014 - 2020

Grade: With Honors; PCB Scholar (2020–2021)

Activities and societies: Virtual Mentoring Internship with OWLAH Travel & Tours; assisted in online coordination, research, and virtual client support.

Completed junior and senior high school and completed a virtual mentoring internship, gaining practical tourism management operations experience.

Tech stack

Software and tools used professionally

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maryjoyce bodino - Virtual Mentoring Intern - OWLAH Travel & Tours | Himalayas