maryjoyce bodino
@maryjoycebodino
I am an ICT-trained customer service specialist with tourism and AI governance experience.
What I'm looking for
I am an ICT-trained professional with a BS in Tourism Management, graduating magna cum laude. I have hands-on experience in customer service, virtual assistance, and passenger services, and I consistently aim to enhance both personal and organizational outcomes.
At the Department of Information and Communications Technology, I planned, organized, and executed ICT capacity-building programs, coordinated logistics and reporting, and served as an HR focal for internal coordination and personnel matters. I have participated in digital leadership and AI governance programs and completed technical trainings in Linux administration, cybersecurity awareness, and Canva AI.
I bring strong administrative, communication, and training-design skills along with practical experience in web basics, calendar and email management, and events support. I seek roles where I can apply training delivery, ICT support, and customer-focused service while continuing to grow professionally in AI and digital governance.
Experience
Work history, roles, and key accomplishments
Virtual Mentoring Intern
OWLAH Travel & Tours
Jan 2014 - Jan 2020 (6 years)
Supported virtual mentoring for junior and senior high students over a 6-year program, assisting with online coordination, research, and virtual client support.
Passenger Services Agent
Ethiopian Airlines
Completed a 600-hour internship handling check-in, boarding, and passenger support, ensuring smooth operations aligned with the Filipino Brand of Service Excellence.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor of Science, Tourism Management
Grade: Magna Cum Laude
Activities and societies: PUP President's Lister (3 consecutive years); Silver Academic Excellence Award; Top 3 in Section (2023)
Graduated magna cum laude with a Bachelor of Science in Tourism Management from the Polytechnic University of the Philippines in 2024.
Paco Catholic School
High School Diploma, Secondary Education
2014 - 2020
Grade: With Honors; PCB Scholar (2020–2021)
Activities and societies: Virtual Mentoring Internship with OWLAH Travel & Tours; assisted in online coordination, research, and virtual client support.
Completed junior and senior high school and completed a virtual mentoring internship, gaining practical tourism management operations experience.
Availability
Location
Authorized to work in
Job categories
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