Benefits and Equipment Provided
Angelica Tanate
@angelicatanate
Customer-focused sales advisor delivering exceptional service and consistent top performance.
What I'm looking for
I am a customer-focused sales advisor with proven success in high-volume call environments, consistently exceeding sales targets and earning Top Performer recognition at Concentrix. I combine active listening, empathy, and attention to detail to resolve inquiries, recommend products, and maintain accurate customer records.
I bring a strong foundation in critical thinking, adaptability, and interpersonal skills developed through front-line sales experience and a sustained academic scholarship. I am committed to driving customer satisfaction and measurable sales results while continuously improving my service delivery.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
Concentrix
Feb 2022 - Dec 2023 (1 year 10 months)
Assisted customers with inquiries and complaints, provided product recommendations that increased sales and satisfaction, and handled high-volume inbound calls while maintaining accurate documentation; recognized as Top Performer multiple times.
Education
Degrees, certifications, and relevant coursework
Jose Rizal University
Bachelor of Arts, English
2021 - 2022
Activities and societies: Scholarship beneficiary of Shining Stars Holistic Ministry (maintained from grade 6 through 12).
Attended Bachelor of Arts degree program with a specialization in English from 2021 to 2022.
World Citi Colleges - Antipolo
Humanities and Social Science
2019 - 2021
Pursued studies in Humanities and Social Science at World Citi Colleges from 2019 to 2021.
Availability
Location
Authorized to work in
Job categories
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