At GOL Linhas Aéreas, I welcome passengers, provide general information, organize queues, and direct people through check-in and baggage tagging. I also check in passengers and process baggage drop-off.
As a Cashier at Atacadão, I charged customers for purchases and received bill payments. I also processed cash withdrawals when needed and supported payment targets for PIX, mobile top-ups, and NPS.
At C&A Brasil, I charged customer purchases and received payments on C&A card bills. I also worked toward targets for card activations and installment purchases using the store card.
At Unitono Brasil and CAMP SBC, I reviewed customer service calls for quality and maintained monitoring data in Excel. My studies and aviation training include Civil Aviation, flight attendant training, and practical survival training.
