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Fábio FernandesFF
Looking for a job

Fábio Fernandes

@fbiofernandes2

I support corporate learning and administrative operations with 15+ years in public service.

Brazil
Message

What I'm looking for

I'm looking for a Corporate University Analyst role where I can apply my public-service, administrative, communication, and customer-service experience to support learning and organizational routines.

I've spent more than 15 years supporting public-service operations, public-facing service, and administrative routines across Infraero and the Advocacia-Geral da União.

At AGU, on assignment to Infraero, I supported annual real-estate inventory, item disposal and donations, virtual task distribution through SAPIENS, and administrative research related to Union debtors and corporate records.

Previously at Infraero, I assisted passengers at the information desk, organized queues, supported lost-and-found services, and helped maintain the passenger terminal. I also supported communication, marketing, internal events, daily clipping, and inventory activities during my internship at Banco do Brasil.

Experience

Work history, roles, and key accomplishments

AA

PSA – Profissional de Serviços Aeroportuários

Advocacia Geral da União (AGU)

Mar 2020 - Jul 2025 (5 years 4 months)

Auxiliou no inventário imobiliário anual, descarte e doação de itens. Atuou como protocolo e distribuição de tarefas virtuais via sistema SAPIENS, realizou pesquisas de dados de devedores e atos constitutivos empresariais, e enviou e-mails para juntas comerciais, cartórios e órgãos afins.

Sapiens
Data Research
Protocolo
Inventário
Comunicação
IN

PSA – Profissional de Serviços Aeroportuários

Infraero

May 2010 - Dec 2019 (9 years 7 months)

Atendimento ao público no balcão de informações, atendimento telefônico, organização de filas, orientação a passageiros e suporte ao setor de Achados e perdidos. Organização e conservação do terminal de passageiros.

BB

Estagiário em Comunicação Social

Banco do Brasil

Nov 2005 - Dec 2006 (1 year 1 month)

Suporte às atividades do setor de Comunicação e Marketing, produção de eventos internos, produção de clipping interno diário, atendimento telefônico, gestão de almoxarifado e suporte ao Superintendente.

Comunicação
Marketing
Eventos
Atención Telefónica

Education

Degrees, certifications, and relevant coursework

SE

SEST/SENAT

Curso de Comunicação Interpessoal e Atendimento ao Cliente, Comunicação e Atendimento

2026 - 2026

Completed course on interpersonal communication and customer service with 30 class hours at SEST/SENAT in 2026.

SE

SEST/SENAT

Curso de Introdução à Informática, Informática

2026 - 2026

Completed introductory computer course with 30 class hours at SEST/SENAT in 2026.

DE

Descomplica

Pós-Graduação, Direito Administrativo e Gestão Pública

2022 - 2023

Postgraduate degree in Administrative Law and Public Management from Descomplica, completed from 2022 to 2023.

UN

Unirondon

Bacharelado, Publicidade e Propaganda

2004 - 2007

Bachelor's degree in Advertising and Propaganda from Unirondon, completed from 2004 to 2007.

II

Instituto da Língua Inglesa

Curso de Inglês, Inglês

Advanced English course at Instituto da Língua Inglesa.

AD

Autor Derik David

Curso de Geolocalização para Google Business e Google Maps, Geolocalização

Course on Geolocation for Google Business and Google Maps by author Derik David.

Fundação Getúlio Vargas (FGV) logoFF

Fundação Getúlio Vargas (FGV)

MBA, Gestão Empresarial

2012 - 2015

MBA in Business Management from Fundação Getúlio Vargas (FGV), completed from 2012 to 2015.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Brazil

Authorized to work in

Salary expectations

20k+ BRL

Job categories

Corporate University Analyst
Administrative Analyst
Training and Development Analyst

Skills

Public ServiceAdministrative OperationsCustomer ServicePublic RelationsData ResearchDebt Collection
Real Estate Inventory
Asset Disposition
Asset Donation
Sapiens
Task Distribution
Email Communication
Corporate Records Research
Passenger Assistance
Telephone services
Queue Management
Lost And Found Support
Communication SkillsMarketingEvent Production
Media Clipping
Inventory Management
Google Business
Google MapsGeolocationEnglish

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