Carla Valdez
@carlavaldez
Detail-oriented administrative virtual assistant driving operational efficiency and organized systems.
What I'm looking for
I am a detail-oriented Administrative Virtual Assistant with hands-on experience managing inboxes, schedules, documentation, and digital records to ensure operational efficiency and timely follow-ups. I have supported cross-functional teams in healthcare, hospitality, and local government by maintaining audit-compliant records, coordinating schedules, and creating organized workflows.
Across remote and on-site roles, I improved responsiveness to urgent matters, tracked deadlines to prevent gaps, and supported reporting and SOP documentation while preserving confidentiality and data accuracy. I was recognized for operational excellence and reliability, demonstrating consistent commitment to organized systems and continuous process improvement.
Experience
Work history, roles, and key accomplishments
Operations & Administrative Assistant
Golden Health Care Agency
Sep 2022 - Oct 2025 (3 years 1 month)
Managed day-to-day inbox communications and on-call scheduling for healthcare staff, coordinated shift changes to avoid conflicts, and maintained organized digital records to ensure operational continuity.
Front Desk Officer
Zen Hotel
Jun 2022 - Aug 2025 (3 years 2 months)
Managed guest data entry, daily operational reports, internal communications and scheduling requests, and maintained organized filing systems; recognized as Employee of the Year for operational excellence.
Administrative Staff
Local Government of Jones
Oct 2020 - Sep 2021 (11 months)
Prepared and encoded procurement and compliance documents, conducted supplier research, monitored invoices and payments, and maintained audit-compliant records to support administrative reporting.
Education
Degrees, certifications, and relevant coursework
University of Baguio
Bachelor of Science, Hotel & Restaurant Management
Completed a Bachelor of Science in Hotel and Restaurant Management focusing on hospitality operations and service management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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