I am looking for a client who trusts me and my skills to help them reach there goals.
ABLooking for a job
Angelica Burce
@angelicaburce
Experienced in Order Processing | Customer Service | Admin Assistant
PhilippinesWhat I'm looking for
Need a rock star who crushes goals like glitter? β§ΛΒ°.
π Customer and Sales VA
β€ 1+ year of healthcare customer support
π³ 3+ years of Pro Mobile Sale Promoter
Here's how I will improve your business β β β
β‘eCOMMERCE SUPPORT
From precise order processing to attentive client service,. Allow me to optimize your online business with top-notch eCommerce advice to ensure long-term success and customer satisfaction.
Here are the process I can run for you β
β¦ Email Management
β¦ Inbound and Outbound Calls
β¦ Order fulfillment
β¦ Customer Service
β¦ Email & Chat Support
β¦ Data Entry
Experienced with the following β
β¦ Fishbowl
β¦ Quickbooks
β¦ Microsoft tools
β¦ Gorgias
β¦ Shopify
β Drop a message and let's see in what capacity i can help π or if you wanna learn moreabout what I can do for your business, here's more to this Rockstar π€ππ»
π₯ CUSTOMER SERVICE
Customers' loyalty, differentiation, and brand trust are all dependent on these strategic enablers. Having me on the team will reduce risk, promote scalability, and enhance client retention.
My daily dose of snacks β
β¦ Zendesk
β¦ Gorgias
β¦ Slack
β¦ Five9 softonic
β¦ Stream softonic
β¦ Discord
β¦ Fishbowl
β¦ Quickbooks
Experience
Work history, roles, and key accomplishments
TACurrent
Handling incoming calls to be transferred to the writing department. Acting as the receptionist for the company.
Encoding customers purchase orders to Fishbowl and checking customers credit status to QuickBooks before releasing.
Checking customers profiles before approving if they are qualified to be wholesalers.
Updating data is on file on an everyday basis for team references and reports.
TACustomer Service Representative
Taskus
Jan 2022 - Jul 2023 (1 year 6 months)
Handles 30+ tickets for calls, emails, and chats daily, including retrieving customer data and presenting relevant information and solutions.
Utilize product tools and documents to resolve issues efficiently
Provide outbound calls depending on healthcare facilities or healthcare professionals concerns.
Education
Degrees, certifications, and relevant coursework
Angelica hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
United States
AustraliaSalary expectations
600k-800k USD
Social media
Job categories
Interested in hiring Angelica?
You can contact Angelica and 90k+ other talented remote workers on Himalayas.
Message AngelicaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
