Angel Devrameje

Serve as the first point of contact for clients, answering questions and resolving concerns by phone and in person. Manage appointment scheduling and maintain organized client records.

Handled customer questions and complaints directly, resolving issues to maintain satisfaction. Trained and supervised staff on customer service standards and introduced service improvements that increased revenue and client retention.

Researched news stories and gathered information for reports. Took notes at meetings, assisted with social media updates and content creation, and proofread materials for accuracy.

Greeted and assisted every client at the front desk, creating a welcoming first impression. Answered client questions, scheduled appointments, and kept accurate client records and documentation.

Engaged directly with customers daily, answering questions and guiding purchase decisions. Provided after-sale support and logged customer feedback and transactions to improve service quality.

Assisted with lesson planning and classroom management. Supported students with learning activities and provided administrative support to the lead teacher.

Handled correspondence and phone calls, managed confidential information, and prepared daily reminders and agendas. Provided customer service and responded to inquiries.

WAEC/NECO secondary school certificate from Tanikem College, completed in 2018.

First School Leaving Certificate from Benniesant Nursery & Primary, completed in 2011.

Certified Digital Marketer (SEO) from Google.

Data Processing training from Perfect Completion ICT.

Graphic Design Essentials certification from Canva.

Bachelor of Science in Mass Communication from the National Open University of Nigeria, completed in 2025.

Medication Competency Assessment E-Learning certification from Florence Academy.

Life Support E-Learning certification from Florence Academy.