Open to opportunities

Angela Trullinger

@angelatrullinger

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Dedicated administrative professional with over 21 years of experience.

United States

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What I'm looking for

I'm looking for an administrative assistant role where I can use my organizational skills to manage calendars, arrange travel, handle data entry, maintain records, and keep paperwork in order. I enjoy supporting a team, staying detail-oriented, and helping operations run smoothly behind the scenes.

I am a highly organized and reliable administrative professional with over 21 years of combined hands-on customer service and administrative experience in various prominent organizations across Florida. My career has been marked by a successful track record in fast-paced environments, where I have excelled as an Administrative Assistant and Office Manager. I am recognized for my ability to build cross-functional relationships and uphold organizational standards while delivering exceptional customer service.

Throughout my career, I have been responsible for monitoring expenditures, scheduling appointments, managing files, and editing documents. My expertise extends to preparing budgets, creating databases, and analyzing complex data. I take pride in my ability to mentor others and achieve company goals through determination, work ethic, and a positive attitude. I am confident that my skills will be a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Volunteer Fire Department

Mar 2025 - Present (3 months)

Entered paper report details into 2 databases forming detail documented online reports. Created forms and spreadsheets for paper reports, mileage tracking, budget and/or training logs. Managed and sorted fire department inventory and issued department gear/replacing gear as needed.

Database Management Spreadsheets Inventory Management

Current

Freelancer

Current

Self Employed

Aug 2021 - Present (3 years 10 months)

Provided virtual administrative executive and assistant for clients. Created momentum, word documents, forms, meeting agendas, spreadsheets, etc. Made travel arrangements for flights, rental vehicles, hotel and restaurant reservations.

Virtual Assistant Social Media Management

Retail Clerk

American Made

Aug 2021 - Present (3 years 10 months)

Restocked shelves, reorganized store, assisted with inventory and audits. Maintained an awareness of all promotions and advertisements weekly for over 200 products. Operated cash register to checkout, returns, gift cards, and exchanges for customers and open/close register.

Inventory Management Customer Service Vendor Relations

Communications Officer

Jonesboro E911

Feb 2019 - Present (6 years 4 months)

Operated as a team player, taking one of four radios for tasks throughout the shift to providing traffic for Police, Fire, County Deputies, tags/driver licenses, and any ACIC/NCIC traffic. Worked as a team with 3 other co-workers answering a high volume of 911 calls and administrating lines. Utilized CourtConnect, ACIC/NCIC, RPS, and Relativity Mobile Data programs.

Data Entry 911 Operations

Communications Officer

Jackson County Sheriff Department

Jan 2018 - Present (7 years 5 months)

Received high volume of 911 and administrative calls, gathering information in a limited amount of time to relay to appropriate emergency services. Assisted callers in high stressful situations, calming them down via phone and gathering information during their state of panic. Handled complaints from the general public.

Data Entry DAVID FCIC NCIC

Independent Property Inspector/Manager

Self-Employment

Mar 2012 - Present (13 years 3 months)

Worked for the mortgage, foreclosure homes, insurance, and realtors. Managed a team of 10-99 employees and property preservation contractors. Responsible for maintaining appointments with clients, recruiting new contracts, detailed inspections with supporting photos, reviewing and approving reports of employees, QuickBooks and quickening for payroll and taxes, managing files, personnel records, an

Property Inspections Team Management Quickbooks

Communications Officer

Quincy Police Department

Oct 2006 - Present (18 years 8 months)

Processed multiple calls, from relatively mundane to deadly serious, daily. Decided how to handle each situation as it arose, determined the appropriate level of emergency response, and dispatched calls as needed. Elicited information from people in distress, provided instructions and kept people calm until the police arrived.

FCIC NCIC

Volunteer

Department of Business and Professional Regulations

Aug 2003 - Present (21 years 10 months)

Provided mail services within the department with processing incoming mail, timestamping incoming mail, delivering to designated offices, and collecting outgoing mail for postal services. File management for file room and incoming applications/renewal applications, researching missing data, pulling files, and creating files for department records. Processed older files into microfilms and add them

Data Entry Document Management

Education

Degrees, certifications, and relevant coursework

Gadsden Technical Institute

Certificate, Medical Secretary/Business Technology

2006 - 2006

Grade: Top 5 in Class

Completed a certificate program focusing on the skills and knowledge required for a medical secretary and business technology role. Graduated in the top 5 of the class.