Angela Torres

Defined hiring needs and ideal candidate profiles, creating job descriptions and sourcing strategies. Delegated sourcing tasks and managed pipeline stages in ATS, ensuring compliance and maintaining clean candidate records.

Managed end-to-end recruitment for IT, telecommunications, and construction roles using ATS platforms like Bullhorn and Recruitly. Partnered with clients to refine job descriptions and spearheaded improvements in the recruiting process.

Conducted end-to-end recruitment cycles for cybersecurity roles, including sourcing, interviewing, hiring, and candidate placement. Collaborated closely with clients to understand their hiring needs and enhanced internal recruitment processes.

Generated new business opportunities and cultivated strong relationships with key clients to consistently meet and exceed sales targets. Managed a robust sales pipeline through strategic market research and leveraged CRM software to enhance customer relationship management.

Oversaw full-cycle recruitment for telemarketer positions, including sourcing, screening, interviewing, and hiring high-quality candidates. Developed and executed tailored recruitment strategies to address diverse hiring needs and led employer branding initiatives across social media platforms.

Coordinated full-cycle recruitment processes, including candidate identification, screening, interviewing, and hiring. Provided comprehensive administrative support to departments including finance, operations, and human resources.

Developed and executed targeted recruitment and sourcing strategies to fill open positions across the organization. Managed the full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of candidates.

Coordinated full-cycle recruitment process, including identifying, screening, interviewing, and hiring candidates. Managed job postings and onboarding processes for successful candidates, while assisting in sourcing and screening through various channels.

Provided customer service support to clients, resolving inquiries and ensuring customer satisfaction. Maintained accurate records of customer interactions and transactions.

Assisted customers with product inquiries and order issues, delivering high-quality service. Utilized internal systems to track customer interactions and provide timely resolutions.

Handled customer service requests and provided information on products and services. Collaborated with team members to ensure efficient service delivery and customer satisfaction.

Addressed customer concerns and provided solutions in a timely and professional manner. Maintained a high level of customer satisfaction through effective communication and problem-solving.

Currently pursuing a Master's in Human Resources, focusing on advanced HR strategies and talent management. Developing expertise in recruitment optimization and human capital development.

Completed studies at Universidad de San José, gaining foundational knowledge relevant to professional development. Specific field and degree details are not provided.