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William Muñoz

@williammuoz

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HR Generalist at Worldpanel who managed Brazil's employee lifecycle and used HR data to support business decisions.

Colombia

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At Worldpanel, I managed HR operations and employee lifecycle processes for Brazil, covering onboarding and offboarding, payroll inputs, benefits, leaves, and employee relations.

I administered ADP and HRIS processes, supported users, troubleshot issues, and worked on improving system workflows. I also analysed HR data, payroll information, and operational KPIs to support HR and business decisions.

At Sucafina Colombia SAS, I managed HR operations and analysed compensation, benefits, payroll, and workforce data. I led the migration of employee data to SAP SuccessFactors and managed payroll data entry and review to help ensure timely payments.

Earlier, at Otis Elevator, I supported HR operations and employee relations, coordinated training and engagement initiatives, and participated in union negotiations. As an HR Analyst, I processed payroll data and supported employee services, well-being, and diversity initiatives.

Experience

Work history, roles, and key accomplishments

HR Generalist

Worldpanel

Aug 2025 - Aug 2026 (1 year)

Managed end-to-end HR operations and employee lifecycle processes for Brazil, including onboarding, payroll, benefits, and compliance. Administered ADP and HRIS processes, consolidated HR data, and coordinated vendors to support decision-making.

HR Operations Employee Lifecycle Management Onboarding Offboarding Payroll Benefits Employee Relations Labor Compliance ADP HRIS Data Analysis KPI Management Vendor Management

HR & Admin Analyst

Sucafina Colombia SAS

Jul 2021 - Aug 2025 (4 years 1 month)

Conducted compensation, benefits, payroll, and workforce analyses, developing reports and controls to improve data accuracy. Managed HR operations and employee lifecycle processes, including recruitment, onboarding, payroll coordination, and vendor management.

Compensation Analysis Benefits Administration Payroll Workforce Analytics HR Operations Recruitment Onboarding Offboarding Vendor Management SAP SuccessFactors Data Migration System Administration

HR Bilingual Bogotá – USA Engineer

Otis Elevator

Jun 2020 - Jul 2021 (1 year 1 month)

Supported HR operations and employee relations, including payroll processes, documentation, and labour matters. Coordinated training, organizational development, wellness, and engagement initiatives, and participated in union negotiations.

HR Operations Employee Relations Payroll Training Organizational Development Wellness Employee Engagement Union Negotiation Legal Proceedings

HR Analyst

Bogotá

Jan 2018 - Jun 2020 (2 years 5 months)

Processed payroll data and managed human resources, supporting employee lifecycle and HR administrative processes including recruitment, benefits, and employee services. Coordinated employee services and led initiatives related to well-being and diversity.

Payroll Processing HR Administration Recruitment Employee Lifecycle Benefits Administration Employee Services Employee Well being Diversity Initiatives