Angela Smith

I've provided account, payment, and status support at Tegria in Houston, resolving customer concerns quickly and helping avoid issue escalation.

I listen closely to customer needs, explain product benefits, and use electronic cataloging systems to locate account information and availability. My supervisor commended my ability to resolve problems on the first call.

Previously, I supported students as a Para-Educator at the School of Science and Technology, assisting with learning materials, recordkeeping, and situations throughout the building.

At Family Medicine Clinic and Women’s Health, I recorded patient histories, measured vital signs, supported examinations, scheduled patients, and maintained patient records in a computer database.