ASAngela Rose Sausa
@angelarosesausa
Detail-oriented content moderator with extensive hospitality experience.
PhilippinesWhat I'm looking for
I am Angela Rose L. Sausa, a dedicated content moderator with a strong background in the hospitality industry. My journey began in 2012 when I graduated with a Bachelor of Tourism from West Visayas State University. Since then, I have honed my skills in customer service and content moderation across various roles in reputable companies.
At Concentrix CVG Philippines, I excelled as a content moderator, ensuring high-quality standards in a non-voice account environment. My previous experience at Conectys Philippines further solidified my expertise in content moderation. Additionally, my roles as a front desk associate and reservation officer in several hotels have equipped me with exceptional communication and organizational skills, making me adept at managing customer interactions and enhancing their experience.
Experience
Work history, roles, and key accomplishments
Content Moderator
Concentrix CVG Philippines, Inc.
Aug 2022 - Mar 2025 (2 years 7 months)
Served as a Content Moderator for a non-voice BPO account, responsible for reviewing and moderating various types of content. Ensured adherence to platform guidelines and policies.
Content Moderator
Conectys Philippines, Incorporated
May 2020 - Aug 2022 (2 years 3 months)
Worked as a Content Moderator in a non-voice BPO setting, focusing on content review and moderation tasks. Maintained content quality and compliance with established standards.
Membership Clerk
Kareila Management Corporation (S&R Membership Shopping)
Jul 2016 - Jan 2017 (6 months)
Functioned as a Membership Clerk in the hospitality industry, handling membership applications and inquiries. Provided customer service and administrative support.
Front Desk Associate / Reservation Officer
Amigo Terrace Hotel
Jun 2014 - Sep 2015 (1 year 3 months)
Served as a Front Desk Associate and Reservation Officer in the hospitality industry. Managed guest check-ins and check-outs, handled reservations, and addressed guest needs.
Front Desk Associate / Reservation Officer
The Lazy Dog Bed & Breakfast
Jul 2013 - Feb 2014 (7 months)
Worked as a Front Desk Associate and Reservation Officer, responsible for guest reception and managing room bookings. Ensured a positive guest experience.
Front Desk Associate / Reservation Officer
Ambassador In Paradise
Aug 2012 - Feb 2013 (6 months)
Held the role of Front Desk Associate and Reservation Officer, handling guest arrivals, departures, and reservation management. Provided excellent customer service.
Front Desk Associate
Willy’s Beach Club Hotel
May 2012 - Jul 2012 (2 months)
Worked as a Front Desk Associate, responsible for welcoming guests and managing front desk operations. Assisted guests with inquiries and requests.
Education
Degrees, certifications, and relevant coursework
WUWest Visayas State University
Bachelor of Tourism, Tourism
2008 - 2012
Completed a Bachelor of Tourism degree. Studied various aspects of the tourism industry.
Jalandoni Memorial National High School
High School Diploma, General Studies
2004 - 2008
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
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