I have more than 3 years of experience as a Research Assistant at the United States International University - Africa. Apart from that, I have 8 years of experience in Human Resources, Administration, and Customer Service. I have worked in various industries based in the United Arab Emirates.
Angela Osodo
@angelaosodo
A proffesional skilled in research, customer services, administration, and human resourses
KenyaExperience
Research Assistant
United States International University - Africa
Mar 2023 - Present (1 year 2 months)
1. Developed and implemented a comprehensive data collection strategy for a longitudinal study, ensuring data integrity and reliability.
2. Conducts advanced statistical analysis using SPSS and Excel, leading to significant insights into the research findings.
3. Trained new research assistants on data collection protocols, contributing to the development of a skilled and cohesive research team.
Research Assistant
United States International University - Africa
Mar 2020 - Mar 2021 (1 year)
1. Conducted an in-depth literature review, identifying critical gaps in knowledge and proposing new research directions for the team.
2. Collaborated with colleagues from different institutions on joint research projects, fostering academic partnerships.
3. Created visually engaging graphs and charts to represent research findings, aiding in presenting complex data to a broader audience.
Research Intern
United States International University - Africa
Jul 2022 - Dec 2022 (5 months)
1. Collaborated in preparing a successful research grant proposal, leading to funding for a critical project.
2. Presented research findings to department heads, effectively communicating complex concepts to a diverse audience.
3. Developed innovative solutions to overcome data collection challenges, improving the efficiency of the research process.
Customer Service Representative
Regus Plc.
Aug 2013 - Sep 2014 (1 year 1 month)
1. Led the business centre in attaining a 90% customer rating as determined by the surveys for 2014 as compared to 5 other centres.
2. Effectively renegotiated vendor annual contracts reducing office supplies expenses by 40%.
Human Resources Administrator
Gulf Catering Company
Oct 2014 - Mar 2016 (1 year 5 months)
1. Developed and coordinated training programs that enhanced employees' skills and knowledge, leading to increased performance and productivity.
2. Assisted in developing and updating HR policies and procedures, ensuring compliance with Sudan's legal regulations and fostering a fair and inclusive work environment.
3. Handled onboarding and the whole recruitment process. Orientation of more
Executive Administrative Assistant
OPITO International
Nov 2010 - Jun 2013 (2 years 7 months)
1. Coordinated AGMs and the annual OPTIO Safety and Competence Conference for 3 consecutive years with more than 200 participants.
2. Rendered support to the executive team including travel management, calendar,
organization, and document control.
Human Resources Assistant
AP Moller Maersk
May 2008 - Aug 2010 (2 years 3 months)
1. Developed and executed diversity and inclusion initiatives that promoted a more diverse and equitable workplace.
2. Developed and implemented an efficient onboarding process, reducing the time it takes for new hires to become fully productive by 50%.
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