Looking for a job

Angela Engel

@angelaengel

Dependable professional with 11 years of customer service experience, strong communication skills, and training in Medical Billing and Coding.

United States

Message

What I'm looking for

I am looking for a stable position where I can use my 11 years of customer service experience and strong communication and organizational skills. I am interested in scheduling, healthcare, administrative, or customer service roles, preferably work from home. I value a positive environment with opportunities to learn, grow, and build a long-term career.

I am a dependable and hardworking professional with 11 years of customer service experience. I have strong communication, organizational, and problem-solving skills and am comfortable working both independently and as part of a team. I take pride in providing friendly, professional service while staying organized and paying close attention to detail. I am currently continuing my education through Penn Foster in Medical Billing and Coding and Medical Terminology, with the goal of expanding my career opportunities in the healthcare field. I am a quick learner, adaptable, and always willing to take on new responsibilities and challenges.

Experience

Work history, roles, and key accomplishments

Current

911 Dispatcher

Current

Higginsville Central Dispatch

Feb 2019 - Present (7 years 7 months)

Answered emergency and non-emergency calls, gathered critical information, and dispatched police, fire, and EMS. Operated CAD and radio systems, monitored responders, prioritized calls, maintained confidential records, and remained calm and professional during high-stress situations.

Excel Microsoft Office

911 Dispatcher

City of Butler, Mo

Sep 2015 - Feb 2019 (3 years 5 months)

Answered emergency and non-emergency calls, gathered critical information, and dispatched police, fire, and EMS. Maintained radio communication, documented incidents using CAD, prioritized calls, and remained calm under pressure while providing professional assistance to the public and first responders.