@aneeshmayekar
IT Operations Associate at Teleperformance India, troubleshooting client systems and building pet adoption and community platforms.
IndiaAt Teleperformance India, I troubleshoot client hardware, software, and connectivity issues and help resolve system errors and performance bottlenecks. I also explain technical issues in clear language to non-technical clients.
I built PawConnect, a pet adoption and companion-matching platform with user profiles, dynamic listings, and MongoDB integration. I also built PetSphere, a pet community platform using React.js and Firebase for real-time content sharing and user authentication.
Work history, roles, and key accomplishments
Teleperformance India
Jul 2026 - Present (3 months)
Delivers frontline technical support and troubleshooting for client systems, diagnosing hardware, software, and connectivity issues. Collaborates with cross-functional teams to resolve complex issues within SLA timelines.
Under Advocate & Judicial Office Assistance
Assisted in drafting legal documents, affidavits, and court-related paperwork, ensuring accuracy and procedural compliance. Supported judicial coordination and maintained confidential client records.
Degrees, certifications, and relevant coursework
Bachelor of Science, Information Technology
Grade: 9.85 CGPA
Pursuing a Bachelor of Science in Information Technology with a CGPA of 9.85, expected to graduate in May 2026.
Software and tools used professionally
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