@raghav_ydv
I troubleshoot application issues, debug APIs, and deliver documented support resolutions.
IndiaI've supported customers at Oda Class and Career Comrade Edtech LLP by triaging high-volume issues, diagnosing root causes, and providing structured resolutions within SLA.
I investigate application errors, reproduce bugs, debug logs and APIs, and document fixes to improve resolution consistency. My web development internship also involved resolving frontend, HTTP, and client-side failures.
Work history, roles, and key accomplishments
Oda Class
Apr 2026 - Jul 2026 (3 months)
Triaged high-volume customer issues, identified root causes, and provided structured resolutions. Diagnosed recurring issues and followed up within SLA.
Career Comrade Edtech LLP
Dec 2024 - Apr 2026 (1 year 4 months)
Handled 50+ support tickets weekly through triage and debugging. Investigated application errors, isolated failure points, and documented root causes and fixes.
Oda Class
Jul 2024 - Dec 2024 (5 months)
Diagnosed customer issues and provided structured resolutions. Tracked recurring issues and documented patterns to improve future troubleshooting.
Lipon Group of BAIID Technologies
Jun 2023 - Jul 2023 (1 month)
Debugged web applications, API calls, HTTP requests, and frontend errors. Reproduced bugs, traced client-side failures, and resolved frontend issues.
Degrees, certifications, and relevant coursework
B.Tech, Computer Science & Engineering
Pursuing a Bachelor of Technology in Computer Science and Engineering at Alliance University, Bengaluru.
IndiaYou can contact Raghav and 90k+ other talented remote workers on Himalayas.
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