Afsar User
@afsaruser
I resolve operational and technical issues while building customer trust through reliable support.
IndiaWhat I'm looking for
At Amazon, I troubleshoot software and dashboard issues affecting internal operations and delivery tools, prepare performance and delay reports in Excel, and resolve transportation escalations within defined timelines.
I've also led a Google Developer Groups web development community, mentoring students in HTML, CSS, JavaScript, and React.js through workshops and practical projects. I bring a calm, problem-solving approach to technical support, customer success, and team coordination.
Experience
Work history, roles, and key accomplishments
Troubleshot software and dashboard issues impacting internal operations and delivery tools. Utilized Excel to prepare daily and weekly reports to track performance, delays, and operational metrics.
Led the Web Development community by mentoring juniors in college. Conducted 2-day web development workshops, teaching fundamentals of frontend development and guiding students through practical projects.
Education
Degrees, certifications, and relevant coursework
SVR Engineering College
Bachelor of Technology, Computer Science Engineering
2021 - 2025
Pursued a Bachelor of Technology in Computer Science Engineering, gaining a strong foundation in software development and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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