At Teleperformance, I supported GoDaddy customers with domain, hosting, website, WordPress, account, and service-related questions. I used structured troubleshooting steps and escalated complex cases.
I handled CRM records and tickets, including case notes, updates, follow-ups, and documentation of customer interactions. I also explained solutions clearly and recorded outcomes for future reference.
For my Farm Management System project, I used HTML, CSS, Bootstrap, PHP, and MySQL. I also developed a basic Python loan calculator.
