Andrés Camilo Rojas Ramirez

I’m a detail-oriented professional with 2+ years of experience spanning medical billing/RCM, customer service, and software development. I’m known for accuracy, confidentiality, and results orientation, with a strong emphasis on data handling and follow-through.

In my most recent role as an RCM Specialist, I managed accounts receivable and insurance eligibility processes in the Acute AR division. I coordinated as a liaison between insurance companies, supervisors, and internal departments to ensure timely payments and correct application of internal policies, consistently meeting productivity and quality metrics.

Previously, I supported drivers and resolved technical and account issues as a Customer Service Representative. I handled sensitive cases like account deactivations and order discrepancies with empathy and efficiency, while maintaining strong call resolution performance and driver satisfaction outcomes.

Alongside RCM work, I build software: I developed and debugged Angular web application features, supported responsive UI implementation, and contributed to code reviews and technical documentation. I also assisted with Python data analysis for internal insight generation, and I continue to grow through structured TypeScript and Git training.