Andrew User
@andrewuser6
Bilingual professional with international experience in customer service.
What I'm looking for
I'm a bilingual professional with two years of international experience in Ireland, specializing in customer service and communication. My career began at the age of 15 at Supermercado Guanabara, where I gained valuable experience in data processing, documentation, and administrative support. I have worked as a bilingual corporate receptionist and operations supervisor in high-standard environments, where I honed my skills in problem-solving, conflict resolution, and operational excellence.
Throughout my career, I have demonstrated responsibility, organization, and resilience in my work. I am committed to maintaining a professional demeanor and ensuring quality service, safety, and effective communication in all interactions. My adaptability and empathy allow me to thrive in diverse environments, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Receptionist
MCR Group
Jan 2024 - Present (1 year 7 months)
Provided bilingual customer service for clients, visitors, and international teams. Managed access control, CCTV monitoring, and visitor registration in a high-standard corporate building.
Operations Supervisor
GSFM
Aug 2023 - Nov 2024 (1 year 3 months)
Performed tasks quickly and accurately, including warehouse replenishment and maintenance. Distributed tasks evenly among team members and managed workload.
Trainee – Multi-Department Support
Supermercado Guanabara
Jun 2020 - Dec 2021 (1 year 6 months)
Ensured high levels of customer satisfaction through excellent service and assisted with locating products. Supported logistics manager and warehouse team, including receipt/checking of goods, stock control, and restocking.
Education
Degrees, certifications, and relevant coursework
Instituto Educacional Roberto Silveira
High School Diploma, General Education
2020 - 2023
Completed high school education at Instituto Educacional Roberto Silveira. Gained foundational knowledge across various subjects, preparing for further academic and professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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