Lucas Riedel

Provided bilingual support for international clients, delivering clear guidance on service requirements and next steps in complex processes. Quoted and processed travel-related services including visa, airfare, and insurance documentation.

Conducted advanced English lessons focused on business communication, negotiation, and service vocabulary. Managed student relationships and adapted lessons to meet individual service-oriented learning needs.

Provided customer service and sales floor support while maintaining inventory control and preventing product loss. Assisted management with product tracking and reporting for finance and sales departments.

Monitored critical security systems and delivered real-time customer service in high-pressure environments. Supported logistics tracking and risk management for transportation and storage operations.

Conducted administrative operations, documentation management, and team coordination under strict protocols and timelines. Supported internal training programs and ensured compliance with operational standards.

Completed high school education, building foundational knowledge across various subjects. Developed essential academic and social skills for future endeavors.

Pursued an Associate's Degree in Information Security, gaining expertise in cybersecurity principles and practices. Studied various aspects of information protection and system security.

Obtained a certificate in Google Cybersecurity and AI, enhancing skills in modern cybersecurity threats and artificial intelligence applications. Focused on practical knowledge and industry-relevant tools.