Andrew Ringer

Supervised multi-line claim activities, ensuring compliance with Corporate Claim Standards and applicable laws. Investigated, evaluated, and adjusted multi-line claims, managing reserves and authorizing payments within established authority levels.

Managed risks, fraud, and detection within a fraud and claims program, supervising a unit of specialists and associates. Identified process improvement opportunities and collaborated with stakeholders to resolve escalated issues and implement policies.

Managed a team of 30 virtual and in-office employees, developing templates for file review, reserve authority, and settlement authority to ensure audit compliance. Implemented a mentoring program and incentive programs that decreased adjuster pending cases.

Hired and managed a team of 25 adjusters handling various liability claims, developing veteran hiring programs and quality review processes. Led liability and coverage roundtables, and created claims workflows to improve efficiency.

Investigated liability and coverage, settling and negotiating bodily injury and total loss claims. Mentored team members, monitored call center performance, and identified risk and fraud.

Led and supervised weapons load crews, facilitating on-the-job training programs and managing physical training. Served as President of the Airmen Counsel, overseeing airmen needs and investigating misconduct cases.

Currently pursuing the Chartered Property Casualty Underwriter (CPCU) designation, focusing on advanced insurance principles and practices.

Completed high school education, gaining foundational knowledge across various subjects.

Obtained a Senior Claim Law Associate Designation, enhancing expertise in claims law and related legal aspects.

Pursued a Bachelor's Degree with a focus on Pre-Law studies, developing a strong understanding of legal principles and critical thinking.