Noelle Conner

I’m a senior claims operations and litigation leader with 9+ years of progressive experience building and leading high-volume, multi-state property & casualty claims functions. I built centralized claims operations for a 100-location organization across five states, supporting ~10,000 claims annually and serving as the primary authority for liability determinations, litigation coordination, and operational claims strategy.

I recoverments more than $100,000 through subrogation (including a single recovery exceeding $58,000) and actively manage an inventory averaging ~400 claims with ~20 active litigation matters. I create SOPs, denial letters, release documents, and legal templates, and I design AI-enabled operational workflows that expand capacity without increasing staffing, while training field leaders on claims handling, documentation, and litigation-ready preparation.