At Hatchets and Hops, I grew an entertainment and corporate events business from one location to three sites, with about 110 employees at peak. I built the documented franchise system and leadership team so the business could run without me.
At Regan Landscape and Forge Development, I directed operations for a landscape, construction, and snow services company. I introduced daily field quality checks, training programs, and dispatch rules, and built AI-assisted workflows for operations and project management.
At Carvana, I rebuilt the Buffalo market from zero staff after a full site turnover and ran delivery logistics for a 15-person team. The team reached about 95% on-time departure, first in the territory.
At Citigroup, I worked across risk, control, reporting, and program roles, including workflow gap analysis and KPI reporting for senior management. I also led a 15-person team migrating 300 critical reports from New York City to Buffalo, on time and within budget.

