Mike Eickenberg

Overseeing all operations and aspects of the parts department, including training and delegation of responsibilities for a full-time staff. Accountable for customer relations, wholesale accounts, maintaining stock inventory for multiple car lines, and preparing monthly and quarterly sales performance reports.

Parts specialist responsible for sustaining customer satisfaction while boosting wholesale profits and maintaining customer relationships. Involved in all facets of day-to-day operations of the parts department.

Responsible for increasing overall sales profits from $35k to $70k within the first year of employment through vendor sourcing and supplier relations. Managed all facets of the retail and wholesale environment, including inventory reconciliation, mentoring and training of new staff, and budgeting and purchase negotiations.

Assisted customers with all their service needs, including generating repair estimates, conducting post-repair follow-ups, and account relationship management.

Researched parts for technicians and coordinated ordering, shipping, and receiving of parts for wholesale and retail customers.

Specialized in building and maintaining customer relations with wholesale and independent automobile companies. Supervised in-house parts supplied to technicians and reorganized and maintained an extensive inventory.

Oversaw all operations and aspects of the parts department, including maintaining all wholesale account relationships.

Parts specialist responsible for sustaining customer satisfaction while boosting wholesale profits and maintaining customer relationships.

High school diploma from Clifton High School, completed in 1992.