andrei sandu
@andreisandu
Multilingual hospitality and logistics professional skilled in customer service.
What I'm looking for
I am a dedicated, highly organized hospitality and logistics professional with strong experience in customer service, team leadership, and delivery operations across London and Moldova. I hold a BSc in Business & Management and practical experience in high-volume restaurants and delivery services.
I have led front-of-house teams as Head Waiter at multiple London venues, trained and coached staff, handled VIP requests, and maintained service standards to drive guest satisfaction. In logistics roles I delivered timely, accurate orders for OddBox and Amazon, managed multiple routes, and communicated proactively with customers and dispatch.
Multilingual in Romanian, Russian, English, and intermediate Spanish, I bring attention to detail, professionalism, and strong IT literacy (Microsoft Word, Excel, Outlook) to fast-paced environments and am committed to continuous improvement and reliable performance.
Experience
Work history, roles, and key accomplishments
Delivery Driver
OddBox
Apr 2020 - Aug 2023 (3 years 4 months)
Delivered orders across multiple routes, ensured on-time and accurate deliveries, maintained delivery logs, and provided professional customer service while operating vehicles safely in all conditions.
Delivery Driver
Amazon
Apr 2020 - Aug 2020 (4 months)
Executed customer deliveries, communicated status updates with dispatch and customers, tracked deliveries and reported issues, and ensured safe vehicle operation in compliance with regulations.
Head Waiter
B&H Garden Room
May 2017 - Sep 2019 (2 years 4 months)
Led front-of-house operations, enforced service standards and policies, managed equipment and par levels, and fostered a positive team culture to maintain high service quality.
Head Waiter
Burger & Lobster
Oct 2017 - Apr 2019 (1 year 6 months)
Supervised high-volume restaurant operations, trained and coached staff, handled VIP requests and complaints, and participated in management meetings to improve service delivery.
Waiter
Balthazar
Aug 2015 - Oct 2017 (2 years 2 months)
Provided attentive table service, conducted inventory checks, maintained grooming and hygiene standards, engaged with guests for feedback, and upheld a safe and sanitary environment.
Sales Consultant
Kenvelo
Jan 2010 - Jan 2015 (5 years)
Assisted customers with product selection, achieved sales targets through upselling, managed stock levels, and processed sales reports to support store performance.
Education
Degrees, certifications, and relevant coursework
Bloomsbury Institute
Bachelor of Science, Business & Management
2019 - 2022
Completed a Bachelor of Science in Business & Management with coursework in business fundamentals and management practices.
State University of Applied Sciences (ULIM)
Bachelor of Science, Economic Sciences (Cybernetics & Economic Informatics)
2010 - 2014
Studied Economic Sciences with a focus on Cybernetics and Economic Informatics, covering economics and information systems.
Availability
Location
Authorized to work in
Job categories
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