Andrea Tagliaferro
@andreatagliaferro
Experienced administrative assistant with a passion for customer service.
What I'm looking for
I am an accomplished administrative professional with over eight years of experience in customer service, training, and event planning. My bilingual skills in English and Spanish allow me to effectively communicate with diverse populations, enhancing customer satisfaction and team collaboration. I pride myself on my advanced computer skills and my ability to manage multiple tasks efficiently.
In my current role as a Senior Administrative Assistant at CAE, I have successfully managed departmental meetings, developed training guides, and executed corporate events that have significantly improved employee engagement and customer relations. My previous experiences in various roles, including Lead CSR and Student Development Associate, have honed my leadership and organizational skills, enabling me to contribute positively to any team.
Experience
Work history, roles, and key accomplishments
Sr. Administrative Assistant
CAE
Jan 2021 - Present (4 years 6 months)
Managed department meetings, tracked customer applications, and prepared various internal metric reports. Orchestrated all office and company events, including budgeting and execution, while also supporting corporate events for diverse attendees.
Lead CSR
Hoboken Vets Animal Clinic
Jan 2020 - Dec 2020 (11 months)
Delivered exceptional customer service to clients and their pets, fostering a positive and teamwork-driven environment. Trained new employees on tasks and computer systems, managing patient data in VetPort and maintaining health records.
Front Desk & Tech CA
Family Chiropractor Dr. Roses
Jan 2020 - Dec 2020 (11 months)
Provided friendly customer service and educated new patients on the chiropractic lifestyle. Managed patient information, insurance claims, and assisted with X-rays and SOAP notes, ensuring efficient office operations.
Student Development Associate
Tarrant County College
Jan 2017 - Dec 2019 (2 years 11 months)
Planned and executed all Career Services events and activities, including staff training in career assessment and resume writing. Identified new ways to support students, alumni, and the community, maintaining detailed documentation of all activities.
Venue Office Assistant/Coordinator
Villagio Resorts
Jan 2016 - Dec 2017 (1 year 11 months)
Reported and tracked the success of various events, managing luxury-scale event budgets. Coordinated all aspects of special events, including vendor consultations, catering tastings, and private tours, while generating leads and selling event dates.
Visual Merchandising
Nordstrom
Jan 2014 - Dec 2016 (2 years 11 months)
Supported district and department managers in developing new initiatives for floor layouts and sales, including fixture movements and lighting. Decorated for all store events and analyzed trends to develop solutions for overall store performance.
Sales Associate
Nordstrom
Jan 2011 - Dec 2014 (3 years 11 months)
Provided exceptional customer service, offering fashion advice to clients. Maintained store tidiness and merchandised according to sales strategies, supporting co-workers with go-backs.
Education
Degrees, certifications, and relevant coursework
University of North Texas
Bachelor of Arts, Theatre / Spanish
Majored in Theatre and minored in Spanish, gaining a comprehensive understanding of both fields. Developed strong communication and analytical skills through coursework and practical applications.
Tarrant County College
Associate of Arts, General Studies
Completed an Associate of Arts degree, building a foundational knowledge base across various subjects. This provided a strong academic background for further studies.
Availability
Location
Authorized to work in
Interested in hiring Andrea?
You can contact Andrea and 90k+ other talented remote workers on Himalayas.
Message AndreaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
