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Andrea Stoe

@andreastoe

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I coordinate operations, schedules, documentation, and workflows that keep organizations moving forward.

United States

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What I'm looking for

I'm looking for an operations or administrative coordination role where I can organize priorities, improve workflows, support teams and customers, and keep projects and day-to-day business activities moving forward.

I've supported leadership and remote business operations at Release The Hounds, coordinating schedules, projects, customer communications, financial records, meetings, and documentation.

As Director of Operations, I managed calendars, travel, events, project logistics, contracts, invoices, payment records, and onboarding while serving customers, vendors, contractors, and team members. I also improved administrative workflows to reduce friction and keep daily operations running smoothly.

Previously, I coordinated organizational initiatives and production teams at OneLove Church, managed high-volume guest relations at AVEDA Gervais Salon & Day Spa, and handled customer accounts and financial transactions at Pacific Continental Bank.

Experience

Work history, roles, and key accomplishments

Director of Operations

Release The Hounds, LLC

Jan 2021 - Jan 2026 (5 years)

Served as the primary administrative resource for a growing remote business, coordinating schedules, documentation, customer communications, financial records, meetings, projects, and day-to-day operations while supporting leadership, customers, vendors, and contractors.

Administrative Operations Planning And Scheduling Project Coordination Calendar and Meeting Management Documentation And Records Management Data and Information Management Process and Workflow Optimization Customer Service And Client Relations Work Planning and Prioritization Problem Solving Resourceful Attention To Detail Professional communication Relationship Building Adaptability Follow Through

Operations Coordinator

OneLove Church

Jan 2017 - Jan 2021 (4 years)

Partnered closely with the Lead Pastor to develop and execute organizational initiatives, translating shared vision and priorities into actionable plans and coordinated execution. Led all production operations, overseeing worship, sound, tech, and production teams.

Operations Coordination Project Management Team Leadership Recruitment Onboarding Process Improvement Communication Skills Cross functional Coordination

Guest Relations Coordinator

AVEDA Gervais Salon & Day Spa

Jan 2016 - Jan 2021 (5 years)

Managed front desk operations, appointment scheduling, multi-line phones, guest communications, customer payments, and issue resolution in a high-volume service environment while maintaining a welcoming, professional experience.

Front Desk Operations Appointment Scheduling Customer Service Issue Resolution Payroll preparation inventory tracking Supply Ordering Administrative Support

Relationship Banker/Teller

Pacific Continental Bank

Jan 2013 - Jan 2016 (3 years)

Opened and closed customer accounts by listening carefully to individual needs, determining appropriate solutions, and guiding customers through account setup and changes. Processed deposits, withdrawals, loan payments, cashier's checks, wire transfers, and other financial transactions with accuracy while balancing cash and maintaining compliance with banking procedures.

Customer Service Account Management Financial Transactions Cash Handling Compliance problem resolution Record keeping