Andreas bogenschütz

I am a service-oriented operations professional with over two years of hands-on experience in customer support, technical troubleshooting, and cross-department coordination. I bring a structured, solution-driven approach and strong attention to detail to every task.

In my current role at Nikon Technical Support, I provide high-quality German-language support, coordinate with internal teams to resolve complex cases, and ensure accurate CRM data entry while meeting quality standards. I have strengthened issue-resolution workflows and improved interdepartmental communication.

Previously, I managed operational workflows and logistics as a Senior Waiter & Event Coordinator, where I supported team leadership, trained staff, and ensured smooth execution of high-volume events. That experience reinforced my reliability, organization, and multitasking abilities.

I am a native German speaker with fluent English, comfortable working hybrid or on-site, and I have a strong interest in mobility operations, fleet coordination, and internal service processes. I am motivated to bring operational efficiency and exemplary customer service to my next role.