At Toyota Tsusho México, I managed B2B customer service and sales for industrial lubricants, supporting automotive and manufacturing customers. I analyzed customer forecasts and OEM demand, and monitored consumption and safety-stock levels for Tier 1 users.
I coordinated purchasing, suppliers in Japan and China, and material deliveries to support supply continuity. I also resolved customer and supply-related issues, contributing to customer satisfaction survey results of 95–100%.
At Asialink León, I translated educational materials between English and Spanish and created social media content about cultural insights and international education. I also spoke in the “Serving the Asian Tourist” diploma course and conducted workshops on communication strategies for tourism related to Asia.

