Andhree User
@andhreeuser
IT Team Lead at The Hackett Group managing Office 365, AWS infrastructure, and IT administration operations.
IndiaWhat I'm looking for
At The Hackett Group, I work as Team Lead- IT. My background includes IT administration and operations, technical support team management, and managing Office 365 and cloud platforms.
At ComakeIT and Xebia, I worked across IT support and engineering roles, later serving as Assistant Manager- ICT and Site Lead- IT. I managed service desk operations as a queue manager, led a team of 6, and contributed to ISO and ISMS certification policies.
Experience
Work history, roles, and key accomplishments
Leading the IT team, managing service desk operations, and ensuring efficient IT support and infrastructure management.
Oversaw IT operations at the site, ensuring infrastructure reliability and service delivery.
Managed ICT operations, including team leadership, vendor management, and ISO/ISMS compliance.
Senior System Engineer
ComakeIT
Jul 2018 - Jun 2021 (2 years 11 months)
Led system engineering efforts, managing complex infrastructure, migrations, and vendor coordination.
System Engineer
ComakeIT
Jul 2015 - Jun 2018 (2 years 11 months)
Handled system engineering responsibilities, including server management, virtualization, and infrastructure support.
Associate System Engineer
ComakeIT
Jun 2012 - Jun 2015 (3 years)
Managed system administration tasks, including server installation, configuration, and support.
Associate ICT Support Engineer
ComakeIT
Feb 2010 - May 2012 (2 years 3 months)
Provided ICT support, handling hardware and software troubleshooting, and managing user issues.
Intern
ComakeIT
Apr 2008 - Jan 2010 (1 year 9 months)
Worked as an intern at ComakeIT, gaining foundational experience in IT administration and support.
Education
Degrees, certifications, and relevant coursework
Andhra University
Bachelor of Arts, Arts
Completed a Bachelor of Arts degree from Andhra University in 2012.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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