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Anastasia Kanaraki

@anastasiakanaraki

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Experienced travel operations coordinator with a passion for hospitality.

Switzerland

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What I'm looking for

I am looking for a role that values creativity and efficiency in travel planning.

I have a solid background in hospitality and travel planning, with hands-on experience organizing trips and activities for various audiences. My academic foundation includes a Master’s degree in Strategic Management of Tourism Destinations and Hospitality Enterprises from Aegean University. I am known for creating personalized travel experiences that balance cultural immersion, adventure, and comfort.

In my previous roles, I have excelled in managing logistics, providing high-quality service, and communicating effectively with international clients. My experience as a Travel Operations Coordinator at Education First in Zürich has equipped me with the skills to handle complex travel arrangements, negotiate with stakeholders, and ensure customer satisfaction. I am currently seeking a dynamic role in the Swiss tourism sector where I can bring warmth, efficiency, and creativity to every journey I help design.

Experience

Work history, roles, and key accomplishments

Current

Travel Operations Coordinator

Current

Education First

Jan 2022 - Jan 2025 (3 years)

Coordinated travel operations for various audiences, focusing on educational journeys for students. Managed logistics, handled customer support, and ensured high-quality service. Developed partnerships with stakeholders to enhance travel experiences.

Travel Coordination Customer Support Stakeholder Management Problem Solving Communication Negotiation Organizational Skills

General & Operation Manager

Philian Hotels & Resorts

Dec 2017 - Oct 2019 (1 year 10 months)

Oversaw hotel operations, managed guest services, and ensured high levels of customer satisfaction. Handled reservations, managed staff, and negotiated with local businesses to enhance guest experiences.

Hotel Management Customer Service Negotiation Problem Solving Communication Stakeholder Engagement

Front & Back Office Agent

Lichnos Beach Hotel & Suites

Apr 2015 - Oct 2017 (2 years 6 months)

Managed front and back office operations, assisted guests with check-ins and check-outs, and provided detailed information about hotel services. Ensured smooth communication between departments and handled guest inquiries.

Customer Support Communication Problem Solving Guest Service Organizational Skills Team Coordination

Education

Degrees, certifications, and relevant coursework

Aegean University

Master’s Degree, Tourism Destinations and Hospitality Enterprises

2019 - 2021

Completed a Master’s degree in Strategic Management of Tourism Destinations and Hospitality Enterprises, focusing on the strategic aspects of tourism and hospitality management.

Technological Educational Institute of Epirus

Bachelor of Business Administration, Foreign Languages in Management and Economics

2010 - 2017

Earned a Bachelor of Business Administration (BBA) with a specialization in Applied Foreign Languages in Management and Economics, emphasizing the application of language skills in business contexts.