Ana Peña
@anapea
Architecture student with extensive customer service experience.
What I'm looking for
As an architecture student with a strong foundation in customer service, I have developed a unique blend of skills that allow me to excel in both creative and client-facing roles. My experience spans over six years in customer service, where I have honed my ability to communicate effectively and provide exceptional support to clients. I am passionate about architecture and design, and I strive to integrate my technical knowledge with my customer service expertise.
During my time as an architectural intern at Arquiterismo, I gained hands-on experience in project management and architectural drafting. My proficiency in software such as Revit, AutoCAD, and Adobe Creative Suite has equipped me with the tools necessary to bring innovative designs to life. I am dedicated to continuous improvement and am eager to contribute my skills to a dynamic team that values creativity and collaboration.
Experience
Work history, roles, and key accomplishments
Junior Architect
Toquesmart
Oct 2019 - Feb 2020 (4 months)
Worked as a single architectural draughtsman for 1 year and 2 months, assisting with project management.
Architecture Intern
Arquiterismo
Sep 2019 - Oct 2019 (1 month)
Gained practical experience as an architecture intern for 6 months, assisting in various architectural projects.
Customer Service Representative
New Tech
Mar 2019 - Mar 2019 (0 months)
Worked as a customer service representative for 2 months, focusing on checking spam in email promotions.
Customer Service Representative
Data Vimenca
Jan 2018 - Mar 2019 (1 year 2 months)
Provided customer service support for 3 years and 8 months, handling inquiries and resolving issues effectively.
Customer Service Representative
Hire Horatio
Jan 2018 - Sep 2018 (8 months)
Provided service via email, SMS, and chats for 2 years and 4 months, ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Colegio Los Arbolitos
Completed primary and secondary studies, focusing on personal development and responsibility.
Pontificia Universidad Católica Madre y Maestra
Architecture
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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