Anan Badawy
@ananbadawi
I manage travel bookings, ticketing, refunds, and client support across tourism and aviation services.
AustriaWhat I'm looking for
I've supported travel clients at AX TRAVEL Management GmbH in Vienna and Memphis Tours in Cairo, managing daily requests, ticket issuance, refunds, reissues, and booking updates.
I match travelers with suitable options and rates, coordinate with internal departments, and keep clients informed throughout the reservation process. I also handled medical insurance for Egyptian clients travelling abroad and maintained customer satisfaction standards.
My background includes traffic and ticketing at Ramasside Tours, plus Egyptair internships in ticketing and VIP public relations. I hold a Bachelor's degree in Tourism Studies and have Amadeus training.
Experience
Work history, roles, and key accomplishments
Travel Consultant Trainee
AX Travel Management GmbH
May 2023 - Jul 2023 (2 months)
Assisted with daily travel requests, ensured best rates for clients, issued tickets, and supported client inquiries. Coordinated with departments for smooth operations.
Education
Degrees, certifications, and relevant coursework
Alexandria University
Bachelor's Degree, Tourism Studies
2014 - 2018
Pursued a Bachelor's degree in Tourism Studies, focusing on customer service, consumer behavior, and marketing.
Tech stack
Software and tools used professionally
Availability
Location
AustriaAuthorized to work in
Salary expectations
Job categories
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