Karin Offenberger
@karinoffenberger
Experienced tourism and marketing professional with strong customer relations skills.
What I'm looking for
I am a highly accomplished tourism and marketing professional with over twenty years of experience in customer relations, sales, and administration. My journey began with a diploma in Tourism and Hotel Management, which laid the foundation for my diverse career across various business settings. I pride myself on my ability to thrive in high-pressure environments while maintaining a positive and loyal relationship with clients and colleagues alike.
Throughout my career, I have developed a strong skill set that includes proficiency in the MS Office Suite, Adobe Creative Suite, and various hotel management programs. My roles have ranged from front office clerk to graphic designer, showcasing my versatility and adaptability. I am particularly proud of my ability to communicate effectively in multiple languages, which has allowed me to connect with a diverse clientele and enhance customer experiences.
As I seek new opportunities, I am eager to leverage my analytical and problem-solving skills in a challenging position that values interpersonal relationships and results-oriented approaches. I am committed to continuous growth and am open to relocating for the right opportunity.
Experience
Work history, roles, and key accomplishments
Security Personnel
SODEXO
Apr 2024 - Present (1 year 2 months)
Worked as security personnel at Castle Grafenegg and Festspielhaus St. Pölten, ensuring safety and security during events.
Waitress
Garden Hotel Pfeffel
Jan 2015 - Feb 2015 (1 month)
Provided excellent service as a breakfast waitress, ensuring customer satisfaction and efficient service.
Cashier and Public Relations
Dressel Divers
Sep 2010 - Dec 2010 (3 months)
Managed cashier duties and public relations for a diving club, enhancing customer experience and handling transactions.
Graphic and Marketing Designer
CME-Austria
Mar 2009 - Jul 2009 (4 months)
Designed marketing materials and edited content in six languages for an international exhibition publisher.
Designer and Editor
Construct Data Publishers
Nov 2007 - Mar 2009 (1 year 4 months)
Worked as a designer and editor for an international exhibition publisher, creating content in multiple languages.
Call Center Agent
Austrian Airlines Group
Apr 2005 - Nov 2006 (1 year 7 months)
Provided customer service and support for reservations and frequent flyer programs, enhancing customer satisfaction.
Front Office Clerk
Renaissance Penta Vienna Hotel
Mar 2004 - Jan 2005 (10 months)
Managed front office operations, including guest check-in and check-out, ensuring a smooth and welcoming experience.
Receptionist
Mercure Centre Vienna Hotel
Oct 2003 - Jan 2004 (3 months)
Handled reception duties, including guest services and reservations, contributing to a positive guest experience.
Education
Degrees, certifications, and relevant coursework
College for Tourism
Diploma, Tourism and Hotel Management
1996 - 2002
Graduated with the final and diploma examinations (A-levels) in Tourism and Hotel Management, gaining extensive knowledge in customer relations, services, and administration.
Secondary Modern School
1992 - 1996
Elementary School
1988 - 1992
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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