Nargiz Nurayeva

Coordinate daily operations across accommodation and transport services, plan schedules and travel arrangements, and manage bookings and client communications. Organize meetings and prepare documentation for the Managing Director.

Supported the organisation and delivery of the AURORA Conference as a Student Ambassador, assisting with registration, keynote sessions, catering, room setup, materials, and IT support.

Managed and tracked customer cases through the Customer Information System (MIS), coordinated with departments, and handled complex enquiries. Trained new employees and achieved an 80% customer-satisfaction rate.

MA in English and American Studies with focus on literature, film, media, and culture, including coursework in sustainability, digital markets, research methodology, and intercultural studies. International academic experience in China, the UK, Iceland, and Vietnam.

Grade: A

Risk Management course with grade A.

Grade: Excellent

AI Project Management Tools Course with grade Excellent.

Joint Degree & Exchange Programme funded by Joint Study Scholarship, developing skills in qualitative research, risk management, international security, political analysis, and cross-cultural communication.

The Spark Social Erasmus+ Blended Intensive Programme (BIP) funded by Erasmus+ Mobility Grant, developing a youth crime prevention and social integration project with 200 students from 8 European universities.

Digital Marketing certification from Google Digital Garage.

BA in Foreign Language (English Language) with ENIC NARIC Austria Recognition as Austrian Bachelor's degree equivalence (NQR Level 6). Relevant studies included Communication, Economics, Sociology, and Political Science, with 12-week practical teaching experience.