As a Virtual Assistant – Medical Insurance Agent (U.S.), I managed a portfolio of 400–500 ACA/Obamacare clients, handling enrollments through HealthSherpa, renewals, payment follow-ups, and policy reactivations. I also contacted insurers and the U.S. Health Insurance Marketplace to clarify statuses, submit appeals, and resolve complex cases under HIPAA requirements.
At Palacio del Blumer, I helped run store promotions that increased sales by 40% and positioned the branch at number one in the chain. I also organized product displays and supported inventory work.
